General Conditions
General Conditions: Pick-up times are approximate due to traffic conditions. Please
wait outside your reception area 5 minutes prior to arranged pick-up time and allow 10
minutes variance. Adult fare: 15 years and over. Children’s Fare: 3-14 years. Children under
3 years of age not occupying a seat - FREE. Pensioner and student fares apply to Australian
and New Zealand citizens only. Cost of morning, afternoon tea, lunch and entrance fees
not included unless so stated. Information correct at time of publication but is subject to
amendment without notice. We do reserve the right to alter or change any Tour Itinerary, but
do so only in extreme circumstances due to adverse weather, unsuitable road conditions or
operational needs and this would be done with full consideration of your interests. Tropical
Horizons are not responsible or liable for death of or injury to any person, loss of property
or otherwise, due to persons negligence, nor for any inconvenience and or delay, accident,
injury, theft or negligence caused to, or expenses incurred by any passenger, however
caused by arising out of provision of services or failure to provide services.
Variation/Alteration Policy: Bookings altered, changed or varied 24 hrs prior to
departure and re-booked for another Tour or departure date, may incur a handling fee of
$10 per passenger. This fee is payable at the time of booking alteration/variation.
Cancellation Policy: A 100% charge will apply to all booking cancellations
made up to 24 hours prior to departure. Off-load Policy: Some Tours may be
operated by another contractor who maintains an equivalent high standard of service.
PRICES VALID UNTIL 31/03/08. All Prices include GST.
Things to bring
- Casual Clothing
- Walking Shoes
- Swimwear
- Hat, umbrella
- Sunscreen
- We recommend 400ASA film & flash for rainforest photography
Sunlover Reef Conditions
Child & Family
Child 4 -14 years (inclusive) - Family 2 adults + 2 children - Children under 4 years of age may travel free of charge.
Cancellations
Any bookings cancelled within 48 hours of departure are will be subject to a cancellation charge.
A 100% cancellation fee will be charged for "no show" on date of travel.
A 50% cancellation fee will be charged for groups cancelling within 48 hours of departure.
No cancellation charges will apply for passengers failing to travel due to:
. Ill health;
. Minor changes to group numbers;
. Group or FIT passengers re-scheduling.
Environmental Management Charge (EMC)
An Environmental Management Charge (EMC) of AUD $5.00 (effective 1 April 2007) per person is payable for reef destinations. The Australian Government imposes this charge and it is included in our prices. EMC plus other port and administration charges total AUD $7.00.
Prices
All quoted prices are inclusive of Goods & Services Tax of 10% levied by the Australian Government. All prices and conditions of travel may be changed at the discretion of Sunlover Reef Cruises.
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