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Tropical Horizons Tours - General Conditions

  • Pick-up times are approximate due to traffic conditions. Please wait outside your reception area 5 minutes prior to arranged pickup time and allow 10 minutes variance, any longer, phone us immediately. Should fuel prices become excessive Tropical Horizons Tours reserves the right to implement an additional fuel levy payable on board.
  • The Kuranda Scenic Rail (KSR) and Skyrail are subject to extreme weather conditions resulting in non operation. In the event of non-operation of either service, alternative arrangements may be substituted by either or both KSR and Skyrail, which forms part of our terms and conditions of travel with you. Please refer to KSR and Skyrail's full terms and conditions of travel published on their websites for more information.
  • Adult fare: 15 years and over. Children’s Fare: 4-14 years. Children under 4 years of age (1-3 yrs) not occupying a seat - FREE. Pensioner and student fares apply to Australian and New Zealand citizens only.
  • Cost of morning, afternoon tea, lunch and entrance fees not included unless so stated.
  • Information correct at time of publication but is subject to amendment without prior notice.
  • We do reserve the right to, cancel, alter, or change any Tour, or the Itinerary, but do so only in circumstances due to adverse weather, unsuitable road conditions or our operational needs and/or minimum numbers. This would be done with full consideration of your interests. We are not liable for connecting with any personal forward travel connections.
  • Tropical Horizons Tours are not responsible or liable for death or injury to any person, loss of property or otherwise, due to any persons negligence, nor for any inconvenience and or any delay caused by any reason, not limited to weather, accident, injury, theft or negligence caused to, or expenses incurred by any passenger however caused by arising out of provision of services or failure to provide services. Some Tour activities are inherently adventurous and involve a degree of personal risk and passengers hereby accept responsibility and liability for such.
  • Variation/Alteration Policy: Bookings altered, changed or varied 24hrs prior to departure and re-booked for another Tour or departure date, may incur a handling fee of $20 per passenger. This fee is payable at the time of booking alteration/variation.

    Cancellation Policy: A 100% charge will apply to all booking cancellations made within 24 hours prior to departure. Travel and sickness Insurance is therefore strongly recommended.

    Off-load Policy: Some Tours may be operated by another contractor who maintains an equivalent high standard of service.

    Payment: $AUSTRALIAN by cash, travellers cheques or credit cards. (Please only one card per Tour voucher with credit card payments ).

    Credit Card Fees: apply for use of Visa/Mastercard and Union Pay, 2% and for Amex, 3.5%.


    PRICES VALID SUBJECT TO OUR FULL TERMS UNTIL 31 MARCH 2013


    Things to bring

    • Casual Clothing
    • Walking Shoes
    • Swimwear
    • Hat, umbrella
    • Sunscreen
    • We recommend 400ASA film & flash for rainforest photography

    Tusa Reef Conditions

    Reef Levy
    A per person charge comprised of a $3.50 Environmental Management Charge to all passengers entering the Great Barrier Reef Marine Park, plus port and administrative fees, and GST.

    Fuel Levy
    With the fluctuation of world fuel prices it may be necessary to apply a fuel surcharge, which would be a pay onboard levy. If any charges are applicable Tusa will provide with a minimum 7 days notice.

    Cancellations
    There is no charge for cancellations with 24 hours notice. 100% cancellation fee applies with less than 24 hours notice.

    Conditions
    Trips are subject to weather conditions and may be cancelled at the discretion of Tusa Dive. Alternative days or refunds will be offered in the event of cancellations by Tusa Dive, however Tusa Dive reserve the right to use other vessels should Tusa 6 be unavailable for any reason. 100% cancellation fee applies with less than 24 hours notice. Pricing is in AUD inclusive of GST.

    Smokers please note: TUSA 6 is a non-smoking vessel.